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National
NationsBenefits general support contact number: 1-877-439-2665
Website: www.nationsbenefits.com/members

Social Security Administration (SSA)
National Toll-Free Phone: 1-800-772-1213
TTY: 1-800-325-0778
Hours: Monday through Friday, 8:00 a.m. to 7:00 p.m. local time
Website: https://www.ssa.gov/
Delaware
MEDICAID
Delaware Health and Social Services (DHSS) Customer Relations Unit
Phone: 1-866-843-7212
TTY: 1-855-889-4325
Website: https://dhss.delaware.gov/dhss/

MEDICARE
Delaware Medicare Assistance Bureau (DMAB)
Phone: 1-800-336-9500
Local Phone: (302) 674-7364
Email: dmab@delaware.gov
Website: https://insurance.delaware.gov/

SOCIAL SECURITY
Local Offices in Delaware
New Castle County: (866) 667-7221
Kent County: (877) 701-2141
Sussex County: (866) 864-1803
Georgia
MEDICAID
Georgia Medicaid Member Services
Phone: 1-866-211-0950
Hours: Monday through Friday, 8:00 a.m. to 5:00 p.m. Eastern Time
Website: https://home.gammis.com/public/contact/ExternalContact.aspx

Georgia Gateway portal for Medicaid application
Website: https://gateway.ga.gov/access/

Georgia Division of Family and Children Services (DFCS)
Phone: 1-877-423-4746
Hours: Monday through Friday, 8:00 a.m. to 5:00 p.m. Eastern Time
Website: https://dfcs.georgia.gov/services/how-do-i-apply-medicaid

MEDICARE
National Medicare Contact
Phone: 1-800-MEDICARE (1-800-633-4227)
TTY: 1-877-486-2048
Hours: Available 24 hours a day, 7 days a week (except some federal holidays)
Website link: medicare.gov

GeorgiaCares State Health Insurance Assistance Program (SHIP)
Phone: 1-866-552-4464 (Option 4)
Hours: Monday through Friday, 8:00 a.m. to 5:00 p.m. Eastern Time
Website: aging.georgia.gov/georgia-ship

NATIONSBENEFITS for Georgia
Contact the NationsBenefits corporate headquarters
Phone: 877-439-2665
Website: MyBenefits.NationsBenefits.com

SOCIAL SECURITY
Local Offices in Georgia
Atlanta Downtown Office: (866) 931-9946
Augusta Office: (877) 616-2523
Savannah Office: (866) 366-4923

To find the SSA office closest to you, use the SSA Office Locator:
https://www.ssa.gov/atlanta/southeast/ga/georgia.htm
Iowa
MEDICAID
Iowa Medicaid Member Services
Toll-Free Phone: 1-800-338-8366
Local Phone (Des Moines Area): 515-256-4606
Fax: 515-725-1351
TTY: 1-800-735-2942.
Email: imememberservices@hhs.iowa.gov
Website: https://hhs.iowa.gov/contacts/iowa-medicaid-member-services

MEDICARE
Iowa Senior Health Insurance Information Program (SHIIP)
Phone: 1-800-351-4664
TTY: 1-800-735-2942
Email: shiip@iid.iowa.gov
Website: shiip.iowa.gov

SOCIAL SECURITY
Local Offices in Iowa
Des Moines: (866) 964-7583
Cedar Rapids: (866) 495-0088
Davenport: (855) 420-8556
Sioux City: (866) 338-2859
Council Bluffs: (866) 331-9094
Maryland
MEDICAID
Website: https://dhs.maryland.gov/constituent-services/services

Maryland Health Connection
Phone: 1-855-642-8572
Hours: Monday to Friday, 8:00 a.m. to 6:00 p.m. Eastern Time
Website: https://www.marylandhealthconnection.gov/

Maryland Medicaid Health Choice Help Line
Phone: 1-800-284-4510
Hours: Monday to Friday, 8:00 a.m. to 5:00 p.m. Eastern Time

MEDICARE
Maryland State Health Insurance Assistance Program (SHIP)
Website: https://aging.maryland.gov/Pages/MedicareOpenEnrollment.aspx

Local Phone Numbers:
Allegany County: 301-783-1710
Anne Arundel County: 410-222-4257
Anne Arundel County: 410-222-4257
Calvert County: 410-535-4606
Caroline County: 410-479-2535
Carroll County: 410-386-3800
Cecil County: 410-996-8174
Charles County: 301-934-9305
Dorchester County: 410-376-3662
Frederick County: 301-600-1234
Garrett County: 301-334-9431
Harford County: 410-638-3025
Howard County: 410-313-7392
Kent County: 410-778-2564
Montgomery County: 301-255-4250
Prince George's County: 301-265-8471
Queen Anne's County: 410-758-0848
St. Mary's County: 301-475-4200
Somerset County: 410-742-0505
Talbot County: 301-475-4200 Ext. 231
Washington County: 301-790-0275
Wicomico County: 410-742-0505
Worcester County: 410-742-0505

SOCIAL SECURITY
Local Offices in Maryland
Baltimore Downtown Office: (866) 931-9942
Annapolis Office: (866) 331-7089
Frederick Office: (866) 331-7089
Michigan
MEDICAID
Medicaid Beneficiary Help Line
Toll-Free Phone: 1-800-642-3195
Hours: Monday through Friday, 8:00 a.m. to 7:00 p.m. Eastern Time

Michigan Department of Health and Human Services (MDHHS)
Phone: 517-241-3740
Hours: Monday through Friday, 8:00 a.m. to 5:00 p.m. Eastern Time
Website: https://www.michigan.gov/mdhhs/contact-mdhhs

MEDICARE
Michigan Medicare/Medicaid Assistance Program (MMAP)
Phone: 1-800-803-7174
Website: mmapinc.org

SOCIAL SECURITY
Local Offices in Michigan:
Detroit Downtown Office: (877) 512-5944
Grand Rapids Office: (877) 319-5710
Lansing Office: (877) 512-5946

To find the SSA office closest to you, use the SSA Office Locator:
https://www.ssa.gov/chicago/michigan.html
New Jersey
MEDICAID
NJ FamilyCare
Member Services Toll-free Number: 1-800-701-0710
Hours: Monday and Thursday from 8:00 A.M. to 8:00 P.M., and Tuesday, Wednesday, and Friday from 8:00 A.M. to 5:00 P.M.
Websites: https://njfamilycare.dhs.state.nj.us
https://nj.gov/humanservices/dmahs/staycoverednj/contactus/

MEDICARE
National Medicare Contact
Toll-Free Phone: 1-800-MEDICARE (1-800-633-4227)
TTY: 1-877-486-2048
Hours: Available 24 hours a day, 7 days a week (except some federal holidays)
Websites: medicare.gov
https://www.nj.gov/humanservices/doas/assistance/medicare/offices.shtml

SOCIAL SECURITY
Local Offices in New Jersey
Newark Office: (877) 402-0821
Jersey City Office: (877) 405-2884
Paterson Office: (888) 397-9806
Website: https://nj211.org/social-security-benefits
Ohio
MEDICAID
Ohio Medicaid Consumer Hotline
Toll-Free Phone: 1-800-324-8680
Hours: Monday through Friday, 7:00 a.m. to 8:00 p.m. Eastern Time; Saturday, 8:00 a.m. to 5:00 p.m. Eastern Time
Website: https://medicaid.ohio.gov/home/contact-us

Ohio Department of Medicaid Provider Hotline
Toll-Free Phone: 1-800-686-1516
Hours: Monday through Friday, 8:00 a.m. to 4:30 p.m. Eastern Time
Website: https://www.ohiomh.com/home/contactus

MEDICARE
Ohio Senior Health Insurance Information Program (OSHIIP)
Toll-Free Phone: 1-800-686-1578
Website: insurance.ohio.gov

SOCIAL SECURITY
Local Offices in Ohio
Columbus Downtown Office: 1-866-964-1723
Cleveland Downtown Office: 1-877-378-9078
Cincinnati Office: 1-877-833-2704

To find the SSA office closest to you, use the SSA Office Locator:
https://www.ssa.gov/chicago/ohio.html
South Carolina
MEDICAID
South Carolina Department of Health and Human Services (SCDHHS)
Phone: 1-888-549-0820
TTY: 1-888-842-3620
Hours: Monday through Friday, 8:00 a.m. to 6:00 p.m. Eastern Time
Website: https://www.scdhhs.gov/contact

MEDICARE
National Medicare Contact
Toll-Free Phone: 1-800-MEDICARE (1-800-633-4227)
TTY: 1-877-486-2048
Hours: Available 24 hours a day, 7 days a week (except some federal holidays)
Website: medicare.gov

South Carolina State Health Insurance Assistance Program (SHIP)
Toll-Free Phone: 1-800-868-9095
Website link: aging.sc.gov

SOCIAL SECURITY
Local Offices in South Carolina
Columbia Office: (866) 964-7594
Greenville Office: (877) 274-5423
Charleston Office: (866) 495-0111

To find the SSA office closest to you, use the SSA Office Locator:
https://www.ssa.gov/atlanta/southeast/sc/south_carolina.htm
South Dakota
MEDICAID
South Dakota Department of Social Services (DSS)
Medicaid Recipient Hotline: 1-800-597-1603
General Inquiries: 605-773-3495
Medicaid Eligibility: 605-773-4678
Hours: Monday through Friday, 8:00 a.m. to 5:00 p.m. Central Time
Website: https://dss.sd.gov/medicaid/
https://dss.sd.gov/contactus/

MEDICARE
South Dakota Senior Health Information and Insurance Education (SHIINE) Program
Toll-Free Phone: 1-800-536-8197
Websites: shiine.net
https://www.shiphelp.org/about-medicare/regional-ship-location/south-dakota
https://consumer.sd.gov/fastfacts/medicare.aspx

SOCIAL SECURITY
Local Offices in South Dakota
Sioux Falls Office: (877) 274-5421
Rapid City Office: (866) 964-7416
Aberdeen Office: (855) 278-4196

To find the SSA office closest to you, use the SSA Office Locator: https://www.ssa.gov/
Texas
MEDICAID
Texas Health and Human Services Commission (HHSC)
Phone: 2-1-1 or 1-877-541-7905 (select your language, then choose Option 2)
Hours: Monday through Friday, 8:00 a.m. to 6:00 p.m. Central Time
Website: https://www.hhs.texas.gov/about/contact-us

Texas Medicaid & Healthcare Partnership (TMHP) Contact Center:
Toll-Free Phone: 1-800-925-9126
Hours: Monday through Friday, 7:00 a.m. to 7:00 p.m. Central Time
Website: https://www.tmhp.com/contact

MEDICARE
National Medicare Contact
Phone: 1-800-MEDICARE (1-800-633-4227)
TTY: 1-877-486-2048
Hours: Available 24 hours a day, 7 days a week (except some federal holidays)
Website: medicare.gov

Texas State Health Insurance Assistance Program (SHIP)
Phone: 1-800-252-9240
Website: hhs.texas.gov

SOCIAL SECURITY
Local Offices in Texas
Houston Downtown Office: (866) 592-1607
Dallas Oak Cliff Office: (866) 931-2731
San Antonio Office: (866) 964-6304

To find the SSA office closest to you, use the SSA Office Locator: https://www.ssa.gov/
Virginia
MEDICAID
Cover Virginia Call Center
Phone: 1-833-5CALLVA (1-833-522-5582)
TDD: 1-888-221-1590
Hours: Monday through Friday, 8:00 a.m. to 7:00 p.m.; Saturday, 9:00 a.m. to noon
Website: https://coverva.dmas.virginia.gov/contact

Virginia Department of Medical Assistance Services (DMAS)
Phone: (804) 786-7933
Website: https://www.dmas.virginia.gov/about-us/contact-information/

MEDICARE
National Medicare Contact
Phone: 1-800-MEDICARE (1-800-633-4227)
TTY: 1-877-486-2048
Hours: Available 24 hours a day, 7 days a week (except some federal holidays)
Website: medicare.gov

Virginia Insurance Counseling and Assistance Program (VICAP)
Phone: 1-800-552-3402
Website: https://www.dars.virginia.gov/

SOCIAL SECURITY
Local Offices in Virginia
Alexandria Office: (888) 472-2402
Richmond Office: (866) 613-3959
Virginia Beach Office: (888) 377-5237

To find the SSA office closest to you, use the SSA Office Locator: https://www.ssa.gov/